Refund & Return Policy

Your satisfaction is our priority at VILTRIXX.

If you are not fully satisfied with your purchase, you may request a return or refund within 30 days of receiving your order.

Conditions for Returns:

• Items must be unused, unworn, and in original packaging

• Proof of purchase is required

Refunds: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed back to your original payment method within 5–7 business days.

Please note: Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.